Guarantee Disclaimer

3. Individual Contractor Guarantees

Each contractor in our network provides their own guarantees and warranties, which may include:

• Workmanship warranties (typically 1-5 years)
• Material defect coverage
• Satisfaction guarantees
• Completion timeline commitments

Important: Guarantee terms vary by contractor and project type. Always review and understand guarantee terms before signing any contract.

4. What We Cannot Guarantee

5. Your Responsibilities

To ensure the best possible outcome:

• Verify contractor licenses and insurance independently
• Request and check references from recent customers
• Obtain detailed written contracts before work begins
• Understand all guarantee and warranty terms
• Communicate clearly about project expectations
• Follow up on any concerns promptly
• Document everything you can

6. Reporting Issues

If you experience issues with a contractor from our network:

1. Contact the contractor directly to attempt resolution
2. Document all communications and issues
3. Contact our customer support team
4. Provide detailed information about the problem
5. Work with us on potential resolution options

7. Legal Disclaimers

By using ProShield Services, you acknowledge that:

• We are not liable for contractor performance or work quality
• All contracts are between you and the individual contractor
• We make no warranties regarding contractor services
• Our liability is limited to our platform services only
• Individual contractors are responsible for their own warranties and guarantees